1. Downloading the Parent App

For Android devices:

• Go to your device’s Play Store.
• Search for ‘Arbor’ and tap the top result: “Arbor Parent & Guardian Portal”

For iOS (Apple) Devices:

• Go to your device’s App Store.
• Search for ‘Arbor’ and tap the top result

2. Logging into the Parent Portal or App

Once you have the app or are on the Parent Portal website, follow these steps to log in.

Important: Your school needs to have enabled the Parent Portal for you to log in. If you haven’t received a welcome email or login details, please contact your school directly.

A. First-Time Login (Setting Your Password)

If this is your first time logging in, you’ll need to set your password. Your school will send you a welcome email with a link to do this.

1. Find the Welcome Email: Look for an email from Arbor in your inbox.
   • Tip: If you can’t find it, check your junk or spam folder!
2. Click the Login Link: Inside the email, click on the unique login link provided. This link will take you to a secure page to set up your account.
3. Set Your Password:
   • Enter your chosen password into the Password field.
   • Enter it again into the Confirm Password field.
   • Make sure your password meets the criteria (e.g., length, characters) shown on the screen.
   • Click the Set Password button.
4. Log In: You’ll then be redirected to the login page. Enter your email address (the one your school has for you) and your newly set password, then click Log In.